Warranties & Returns
All remanufactured controllers come with a one year warranty (unless otherwise stated).
All remanufactured battery chargers come with a six month warranty (unless otherwise stated).
All remanufactured motors come with a six month warranty (unless otherwise stated).
All general repairs not included in FSIP’s remanufacturing program come with a 90 day warranty (unless otherwise stated).
All new products come with a 12 month warranty (unless otherwise stated)
All warranty returns must have a return material authorization number (RMA#) from our warranty hotline or warranty may be void.
For RMA# call 1-800-333-1194 or 717-254-3747 and choose option 3.
Returns are to be shipped prepaid to FSIP with a warranty return form provided by FSIP.
View Warranty Certificate for complete details.
Learn more about the Reman Extra enhanced warranty here!
View Terms & Conditions to learn more.
What to Do When:
1. Part is not needed
Call for a Return Material Authorization number (RMA#). A 25% restocking fee may be applied.
2. Problem with part
Call for a Return Material Authorization number (RMA#).
3. Part is defective
Call for a Return Material Authorization number (RMA#). A warranty RMA# will be issued for parts purchased from FSIP and ship date is within one year or less.
4. Part is no longer in Warranty
No RMA# is necessary, just call Customer Service for information about remanufacturing.