Warranty and Return Policy

 

All warranty returns must have a return material authorization number (RMA#) from our warranty hotline or warranty may be void. 

For RMA# call 1-800-333-1194 or 717-254-3747 and choose option 3.

returns are to be shipped prepaid to FSIP.  View Warranty Certificate for complete details.

*Click here to View Warranty Certificate

 

  • All remanufactured Controllers come with a One Year Warranty (unless otherwise stated).

  • All Remanufactured Battery Chargers come with a Six Month Warranty (unless otherwise stated).

  • All General Repairs not included in FSIP’s remanufacturing program come with a 90 day Warranty (unless otherwise stated).

  • All Remanufactured Motors Come With a Six Month Warranty (Unless Otherwise Stated).

 

What to Do When:

 

1. Part is not needed 

Call for a Return Material Authorization number (RMA#). a 25% restocking fee may be applied.

2. Problem with Item 

Call for a Return Material Authorization number (RMA#).

3. Part is defective 

Call for a Return Material Authorization number (RMA#). A Warranty RMA# will be issued for parts purchased from FSIP and ship date is within one year or less.

4. Part is defective or no longer in Warranty 

No RMA# is necessary, just call Customer Service for Remanufacture information. 

 

Click Here For A Warranty Return Form

Enhanced Warranty Available! Click Here